1 von 6

We actually care!

At Y2KEUROPE, we are committed to caring for our planet. Discover how we prioritize sustainability and take steps to make a positive impact on the environment.

Frequently Asked Questions

What's your shipping policy?

We aim to ship your order within 3 working days of your purchase. We guarantee that your order will be shipped within 7 working days. If your order hasn't been shipped within 7 working days, please contact us at y2keurope.eu@gmail.com.

What's your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How long does shipping take?

We ship most orders within 3 business days. Once your order is handed over to PostNord, delivery is typically expected within 1-3 business days within Sweden. For more detailed information, you can track your order.

For international orders, delivery times vary depending on the destination country. For example:

  • Orders to Germany typically take 4-7 business days for delivery.
  • Orders to the United States typically take 7-14 business days, depending on customs processes.

How do I know my size?

We recommend checking the measurements listed for each item on our website and comparing them to the measurements of a similar piece of clothing you already own that fits well, using our size guide.